Our claims team are doing their utmost to help everyone, so if you need to call us please bear with us. We are currently experiencing very high call volumes.
You can also report a claim by telephone on 03 Report your claim now by logging into MyAccount and selecting the 'Claims' tab. Ensure you have the required evidence/documentation to support your claim.Check your excess - it's worth checking that the amount that you need to claim for isn't less than your excess.Check that the reason you need to claim is covered under your policy.It's simple and convenient to register your claim online - just click 'start my claim now' at the bottom of this page.
A successful claim depends on your circumstances and the evidence you are able to provide to support your claim. If you have had to pay out for medical expenses overseas you may be able to claim your expenses back.
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